Privacy Policy

Need A Comic LLC, doing business as ComedyTickets.com ("we," "us," or "our"), operates the website located at comedytickets.com(the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase tickets through our platform.

1. Information We Collect

Information You Provide

• Account & Contact Information: Name, email address, phone number, and ZIP code when you sign up for alerts or purchase tickets.
• Payment Information: When you purchase tickets, payment processing is handled by Stripe, Inc. We do not store your credit card number, CVV, or full payment details on our servers. Stripe's privacy policy governs payment data.
• Communications: Any messages you send us via email at [email protected].

Information Collected Automatically

• Usage Data: Pages visited, time spent, referral source, browser type, and device information via Google Analytics.
• IP Address & Location: We may use your IP address to determine your approximate geographic location (city level) to show relevant local events.
• Cookies: We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand usage patterns. You can disable cookies in your browser settings.

2. How We Use Your Information

• To process ticket purchases and send order confirmations.
• To send event alerts you've subscribed to (email or SMS). You can unsubscribe at any time.
• To personalize your experience by showing events near your location.
• To improve our Site, analyze trends, and fix issues.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Stripe: Payment processing. Subject to Stripe's Privacy Policy.
• Google Analytics: Anonymized usage data. Subject to Google's Privacy Policy.
• Cloudflare: Security and performance. Subject to Cloudflare's Privacy Policy.
• Legal Requirements: If required by law, subpoena, or legal process.

4. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Order records are kept for accounting and legal purposes. Alert subscriptions are kept until you unsubscribe.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of data we hold about you.

To exercise these rights, contact us at [email protected].

6. Security

We use commercially reasonable measures to protect your information, including HTTPS encryption, secure hosting, and access controls. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance.

9. Contact Us

Need A Comic LLC (dba ComedyTickets.com)
Email: [email protected]